CarNow

Revolutionizing the way dealers connect with customers.

CarNow is the fastest growing technology company focused on fundamentally creating and converting conversations into transactions by offering Mazda dealers a fully integrated best-in-class enterprise platform and tools to market, promote, and quote one-to-one with your customers.

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CarNow Full Suite MessageNow| BuyNow | UpNow Feature Section:

Our conversational suite products give dealers the tools they need to guide customers through the entire online shopping experience as they research, discover and purchase all within the same funnel. All of our digital platforms include consultations, configurable workflows, industry-leading integrations, reliable market data in a single integrated digital portal. We offer our products as stand-alone or frictionless combinations to complement dealership vision, objectives and processes.


MessageNow:

  • Live-assisted Chat/Text digital communication platform
  • Dealer Inventory Integration
  • Integrate National and Regional Incentives & Offers Available
  • Virtual Model Brochure Integration
  • Trade-In Value Integrated in Chat
  • Vehicle Comparison Tool
  • Manufacturer & Dealer Video Channel Integration
  • DealNow – Live Management Escalation to Dealer Managers
  • Click-To-Text
  • Inbound SMS Support
  • Proactive, Behavioral Engagement (“Poke” or “Pop-Up”)
  • Direct Service Scheduling
  • Artificial Intelligence Available
  • Ability to Send Attachments and Videos
  • iOS Dealer Application to Manage Chats
  • Facebook Messenger Integration
  • Facebook Marketplace Inventory Integration
  • Google My Business Messenger Integration
  • Google AdWords Click-To-Text Integration
  • Reporting Integrations with Kenshoo, Marin, Google DoubleClick, Google Analytics, VistaDash, String Automotive, and more…
  • Live Management Dashboard
  • Automated Email Reporting and Complete Reporting Suite
  • Option to Customize any Content Panel
  • 100% US-Based, Concierge BDC Support Center for Managed Services
  • In-store Training and Regular Account Management
  • CarNow is working closely with MNAO on their long-term, live-assisted digital retail strategy. CarNow’s ability to integration with Mazda Digital Showroom is being assessed.

BuyNow:

  • 100% Live Assisted Digital Retailing Solution
  • Flexible, Configurable & Customizable Entry Point & Workflows
  • Dealer Inventory Integration
  • Integration with National and Regional Incentives & Offers
  • Trade-In Value Integrated in Chat with multiple valuation provider options
  • F&I Product Integration
  • Pre-Qualification Options
  • Artificial Intelligence Bot to help guide customers through the process.
  • Ability to Send Attachments and Videos
  • DealNow – Live Management Escalation to Dealer Managers
  • Live Management Dashboard
  • In-store Training and Regular Account Management

UpNow:

  • In-Showroom iPad/Tablet sales collaboration tool for a seamless sales experience
  • Research, negotiate, and finalize customer deal with ease and transparency
  • Increase customer interaction, transparency and credibility
  • Intelligent based payment and inventory search
  • Immediate Sales tower negotiation and approvals
  • iOS Dealer Application to Manage Sessions and live negotiations
  • Customer-facing Kiosk option
  • In-store Training and Regular Account Management