Messaging Program

Messaging Tools

With Mazda’s Certified Messaging (Chat/Text) Program, in-market shoppers will get the immediate answers they desire from dealership personnel and/or trained online agents. The conversations that will “pop-up” by partnering with one of the certified messaging providers will help your website convert more interested digital shoppers into qualified showroom traffic. Now 100% MCAP eligible, there has never been a better time to add chat to your Mazda certified website.

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ActivEngage

Turn more digital shoppers into dealership revenue with ActivEngage. Designed by car dealers, for car dealers, ActivEngage Solutions directly impact sales by driving more motivated, ready-to-buy customers to your store. From our multi-channel messaging platform to the unmatched lead-to-sale results of our managed solution, our services are proven to impact your bottom line.

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CarNow

CarNow is the market leader in tailored digital solutions built to help dealers sell more cars. Transforming the way dealers communicate and transact with customers, real-time.

  • Powered to connect, transact, & assist through real-time conversations
  • Engineered to customize and tailor solutions to meet transactional goals
  • Designed to elevate sales & profitability for every department from front to back
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Conversations

Dealer Inspire’s advanced messaging solution Conversations℠ is built to instantly connect today’s car shoppers with dealerships wherever they are. Deeply integrated into your website and digital advertising, Conversations™ converts shoppers into customers in the moment with automated A.I. messaging and 24/7 Managed Chat support. Dealers who want to manage chat in-house can truly bring their dealership experience online with live video, shareable inventory, and seamless hand-offs between departments. Start having Conversations™ to sync your website, marketing, and staff for the ultimate digital customer experience that maximizes ROI.

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Gubagoo

Gubagoo is the leader in conversational commerce for automotive. Dealerships and OEMs use our powerful digital retailing and fully-managed chat solution to activate and enhance the online car buying experience right from their website or Facebook. In minutes, car buyers can calculate payments, get real-time offers for lease and F&I options, value their trade, apply incentives, and submit a full credit app. More than 6,500 dealerships and 21 certified OEM programs rely on Gubagoo to help them sell more cars and create more satisfied customers.

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Podium

Podium is an interaction platform for auto dealers. From getting found online to winning repeat business, Podium powers every step. It’s the simplest way to collect reviews, message website visitors, gather insights, and talk to customers in real-time through text.

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