Mazda Enrollment

THE MAZDA PROMISE

SIMPLE TO BUY. JOYFUL TO OWN.

Overview

The Mazda Promise is Mazda's commitment to a customer-first shopping and purchase experience rooted in the spirit of Omotenashi. By enhancing transparency, convenience, and care, it helps customers shop with confidence while delivering a more seamless and personalized experience.

Mazda Promise Purchase Experience

By enrolling in the Mazda Promise Purchase Experience, your dealership gains access to a connected retail experience that helps create:

Greater transparency throughout the shopping and buying journey
A seamless customer experience across online and in-store interactions
Enhanced convenience through integrated retailing tools and processes
Stronger customer trust and satisfaction through a consistent Mazda experience

Enrollment Guidelines

Enrollment must be completed by the Dealer Principal or General Manager, as an authorized representative.

Why Enroll?

Participation in Mazda Promise Purchase Experience helps your dealership:

Deliver a more transparent and customer-focused buying experience
Align with Mazda's retail vision and Omotenashi philosophy
Access Mazda Promise Purchase Experience technologies and program benefits

Enrollment is subject to acceptance of the Mazda Promise Purchase Experience Dealer Participation Agreement and completion of all enrollment requirements.

Enrollment Process

Enrollment is designed to be completed in a few simple steps:

Input dealership information
Select your trade appraisal provider
Select your digital retailing provider
Acknowledge Stripe Connect account requirement
Acknowledge accessory participation
Review and accept the Dealer Participation Agreement
Review and accept the Terms and Conditions
Review the Mazda Promise Purchase Experience Data Share Addendum
Confirm your information and submit enrollment

Following review, Mazda will provide activation details, onboarding support, training resources, and implementation guidance.

Enroll in Mazda Promise Purchase Experience

Your Name*

Phone*

Email*

Dealer Code*

Dealership Name*

Title*

Trade-In Provider*

Digital Retail Provider*

Stripe Connect Acknowledgement

An active Stripe Connect account is required to participate in the Mazda Promise Purchase Experience. After your enrollment submission is reviewed, you will receive an email with a unique link to complete the required forms and activation steps needed to finalize your Stripe Connect enrollment for the Mazda Promise Purchase Experience.

Our dealership understands that an active Stripe Connect account is required for Mazda Promise Purchase Experience participation and will complete the necessary enrollment requirements.

ACCESSORIES ACKNOWLEDGEMENT

I acknowledge and direct Mazda to display and offer the designated accessory assortment on behalf of my dealership in the Mazda Promise Purchase Experience at the Manufacturer's Suggested Retail Price (MSRP) confirmed by my dealership. My dealership has independently determined and authorized the MSRP pricing to be presented to customers through the Mazda Promise Purchase Experience platform.

MPPX Curated Accessories List

DEALER PARTICIPATION AGREEMENT

Please review and accept the Mazda Promise Purchase Experience Dealer Participation Agreement.

I, an authorized representative of the Dealership, hereby agree to the Dealer Participation Agreement on behalf of the dealership.

Terms and Conditions

Please review and accept the Mazda Promise Purchase Experience Terms and Conditions, including the default deposit refund policy unless you provide MNAO with a unique deposit refund policy to comply with laws for your dealership prior to launch.

I, an authorized representative of the Dealership, hereby agree to the Terms and Conditions on behalf of the dealership.

Data Share Agreement Addendum (Reference Only)

Please review the Data Share Agreement Addendum provided for reference purposes. While no acknowledgment is required at this time, execution of the Addendum is a mandatory requirement for participation in Mazda Promise Purchase Experience.

A copy of the Addendum will be sent to the designated contact at the email address provided during enrollment. The document must be signed by the Dealer Principal or General Manager and returned to Mazda North American Operations (MNAO) no later than the Mazda Promise Purchase Experience launch date. Dealers that have not submitted a fully executed Addendum by the required deadline will not be eligible to participate in the program until the signed document has been received and accepted by MNAO.